Frequently Asked Questions

Place your order online at https://andso.com.sg/

During checkout, please select your preferred delivery date.

We only deliver within Singapore.

Orders above $80: Free Delivery.

Orders below $80: There will be an $8 delivery fee.

Orders with frozen items will be delivered in insulated bags. To maintain optimum freshness of your frozen items, please store it in your freezer as soon as you can.

Orders are dispatched on Mondays, Wednesdays, and Fridays (excluding PHs), depending on which day you selected for delivery. Upon placing your order, you will receive a confirmation email.

Delivery window is from 5pm-9pm.

It is required that when delivery is confirmed, someone is present to receive your order at the specified interval. In the event that no one is there to receive it, and with your explicit consent, your order will be left at your door.

Self Pickup is available on Mondays, Wednesdays, and Fridays (excluding PHs), depending on which day you selected for collection. Upon placing your order, you will receive a confirmation email.

Collection window is from 2pm-5pm.

Pickup Address:
30A Kallang Place, #05-10
Singapore 339213

Please collect your order at your selected date and time slot. In the case that you missed your collection timing, please email us again to rearrange pickup date and time.

Orders must be collected within 30 days of the order date or by the products expiration date, whichever comes first. Any orders left uncollected beyond this period will be considered void, and no refunds will be issued.

Insulated bags will be provided for orders with frozen items. To maintain optimum freshness of your frozen items, please store it in your freezer as soon as you can.

For any enquiries, please contact us at hello@andso.com.sg.